Refund Policy




We try to start production of all orders as soon as possible. Depending on when your order was placed, cancellation may be possible if production has not yet begun.


Please contact our support team to check if changes or cancellation are possible, and give the reason you wish to cancel.



Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.


We'll arrange for a replacement item to be sent to you as soon as possible. Please do not return items to us without authorization from support first.



We hope you'll love the item you purchased. If there's any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it. We offer a 60 day returns policy from date of purchase.


Please note, personalized items may be subject to a deduction from the refund amount as they cannot be restocked. Shipping and insurance is non-refundable.



This is a very rare occurrence. We make every effort to accurately represent all designs and products, though some listings make use of life-like renderings instead of photos to show how the item will look.


It's possible you may have an item that is showing a defect, please take a few photos and send them to our support team for review, along with your order ID.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

Welcome to Our World!

Welcome to PKT's Jewelry Gift Shop, where every piece tells a story and brings
joy to your moments! 🌟

Our Story

Picture this: a dream to create beautiful jewelry that spreads happiness. That's how PKT's Jewelry Gift Shop was born. We're all about celebrating love, family, and the little joys that make life special.

Why We Adore Jewelry

Jewelry is like a treasure chest of happiness. It holds emotions, memories, and the magic of each moment. Our team, a bunch of creative minds, works tirelessly to bring you jewelry that's as unique as you are.

Our Pledge

We pledge to bring a smile to your face! 😊 Each piece is crafted with love and attention. If you ever have questions or just want to chat, we're here—always ready to make your day brighter!

What Sets Us Apart

  • 🎁 Gifts that Speak: Our jewelry is more than a gift; it's a heartfelt message.
  • 🌍 Worldwide Connections: Friends from every corner of the globe – that's our joy!
  • 🌈 Colors of Happiness: Our jewelry is a rainbow of joy, bringing color to your world.

Join the PKT's Family

PKT's Jewelry Gift Shop is not just a store; it's a family. When you choose us, you become part of a family that believes in spreading kindness, love, and making moments unforgettable.

Let's Connect!

We're eager to get to know you. Follow us on social media, share your PKT's moments, and let's create a world
full of joy together! Thank you for being part of the PKT's Jewelry Gift Shop story. 🌈

With Love,
The PKT's Team 💖